What is your return policy?

We have a 14 day return policy. Any product can be returned within 14 days of receiving it.
To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Return steps:

1. Get in touch with our customer service for instructions by sending us an email to info@airtracknordicus.com. Tell us your order number and indicate which item(s) you would like to return.
2. Place the item(s) in the original packing and seal the parcel securely.
3. Drop off your package at the local post office. Our return address is IP-Agency Finland C/O Posti, Soolokatu 5, 04400 Järvenpää, Finland
4. Provide us the tracking number of the return item.
5. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
6. Depending on where you live, the time it takes to receive your exchanged product may vary.